Does your shop need a tune up?
We provide solutions to improve shop quality today and for the future:
Service department process analysis and optimization with focus on FRFT (Fixed Right First Time) results and long-term customer satisfaction
Technician guidance and training with focus on FRFT improvement
In-shop technical seminars on current technology, catered to your needs:
Electrical and computer-controlled system diagnostics
Network diagnostics (CAN bus, LIN bus, etc.)
Engine performance, drivability, and electronic-controlled transmission diagnostics
High voltage system (EV, Hybrid) diagnostics, service, and repair
Founder and Technical Director
Jeremy has had a variety of technical, educational, and management roles throughout his career. Prior to Fixed Right Service Solutions, he worked as a district service quality manager and a field service training manager for Subaru of America, an automotive instructor for Universal Technical Institute, and several roles as shop foreman and lead technician for dealer and independent automotive repair facilities.
Jeremy has achieved master technician status with Subaru, Nissan, and A.S.E. (National Institute for Automotive Service Excellence). He holds degrees in business management and automotive technology.
Jeremy is passionate about teaching and helping others improve their skills, knowledge, and value in their careers. He takes pride in helping you and your technicians improve shop efficiency, productivity, and customer satisfaction for the long-term.
